Monday, October 24, 2011

欧洲::东游(1)

Air France, 让我领教了西方人很讲原则, law by law的死板。
行李寄仓的限额是23kgs, 而且千交代你只能一件。我说好就一件,但柜台又强调不可以联合23+23=46。结果我咬牙切齿地把其中一个超重的行李,当场翻箱转移重量到另一个比较轻的。
到了法国,领行李后发现原来行李破了(崭新用不到三次的hard case),刚好在轮子上口,很明显是坏了,就到行李处备案预了得买新的。他们的标准是还能移动不算损坏,旁边一个外国人则是受理,因为行李的轮子是完全脱离。我告诉他们,让我备案claim insurance. 他们只是坚持说这没坏,他们不说英文。死命赶我走,老爷大爷款说费!!! 也不多说,离开。
买了新的,我的汗在滴,没有备案证明,保险应该是很难批准的。

2 comments:

Anonymous said...

The weight limit for luggage is due to the baggage handling issue. There is a rule for baggage handling related to the health and safety. A staff will not carry the luggage over their limit.

Soon

王大娘 said...

Soon,
You reminded me French emphasizes "right". No wonder that is totally not negotiable. I should appreciate our Asian airlines have more flexibilities.